Analysis of the Influence of Real Time Monitoring Technology, Procedural Training, and Threat Perception on the Reliability of Dalmas Human Resources Response When Facing Massive Protests

Abstract

This study aims to analyze the influence of real-time monitoring technology, procedural exercises, and threat perception on the reliability of Dalmas' Human Resources (HR) response in the face of massive protests. The approach of this study is quantitative with an explanatory method, involving 65 respondents from the Makassar Police Dalmas Unit who were selected through purposive sampling techniques. Data analysis was carried out using SPSS through descriptive tests, classical assumption tests, and multiple linear regression. The results showed that real-time monitoring technology, procedural training, and threat perception had a positive and significant effect on the reliability of Dalmas HR response, both partially and simultaneously, with a determination coefficient value (R²) of 0.650. This means that 65% of the variation in response reliability can be explained by these three independent variables. These findings confirm that the effectiveness of crowd control requires synergy between the application of surveillance technology, continuous procedural training, and the ability of the authorities to accurately assess threats. This research is expected to be the basis for the development of an integrated, technology-based, and responsive Dalmas human resource capacity building strategy in the field.